At Compass Business Installations Ltd, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people whom we have business with, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please keep checking occasionally to ensure that you’re happy with any changes and no updates have been applied. By using our services, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to email@example.com or by writing to Compass Business Installations Ltd, Unit 4B Barham Road, Forties South Europarc, Rosyth KY11 2XB. Alternatively, you can telephone 01383 420387.
Who are we?
We’re Compass Business Installations Ltd, Office Furniture Installation Specialists with many years of experience in the planning, storage, distribution & installation of a wide range of office interiors. Our highly trained and motivated staff have many years of experience in the careful treatment and handling of office furniture ensuring that your project is on time and within budget.
How do we collect information from you?
We obtain information about you from you.
What type of information is collected from you?
The personal information we collect might include your company name, address, and email address, IP address, telephone numbers, VAT numbers and banking details.
How is your information used?
We may use your information to:
- Contact you through email or by telephone
- process installations/jobs that you have submitted;
- to carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest
- to you. These may include information about rate changes etc.
- sending you invoices and payment terms.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agent’s subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the planning, storage or installation process for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do regarding products and services, then you can select your choices by contacting firstname.lastname@example.org.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: email@example.com or write to us at: Compass Installations Ltd, Unit 4B Barham Road, Forties South Europarc, Rosyth fife KY11 2XB. Alternatively, you can telephone 01383 420387.
You have the right to ask for a copy of the information Compass Installations Ltd hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as banking details) is computerised and password protected.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites/portals and spreadsheets, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Transferring your information outside of Europe
As part of the services offered to you through our website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.